Our clients find it easy to monitor their customer satisfaction levels. Not only does Callsys^® Core provide a facility which supports customer satisfaction surveys, but the benefits delivered by the whole application also help to ensure that our clients' customers are happier.

Capable of managing hundreds of contracts, all with different priorities,
Callsys^® Core reduces the number of penalties imposed for unmet targets by ensuring that emergency call-outs, responsive repairs and planned maintenance checks are dealt with efficiently and accurately. The right operative will always be directed to the right site, at the right time, with the right resources, because his diary will be tightly and logically managed via Callsys^® Core. Missed appointments, travelling time and costs are minimised because outstanding jobs are always raised and clustered appropriately.